PosePal — Support

We usually reply within 1–2 business days.

Need help with PosePal? Email us at tripathysattvik@gmail.com and we'll get back to you. Please include your device model and iOS version, and a screenshot if something looks wrong — it helps us sort it out faster.

Subscriptions (PosePal PRO)

• Plans and prices — PosePal PRO is offered as a monthly or an annual subscription. The purchase screen always shows the live price for your country, taken from the App Store. There is no free trial; billing starts at confirmation of purchase.
• Restore a purchase — if you reinstalled the app or switched devices, tap Restore Purchases on the PosePal PRO screen while signed in with the same Apple Account.

Account

• Sign in — optional. PosePal uses Sign in with Apple or Google, and there is no email-and-password login. You can tap skip for now instead and use the whole app, including buying PosePal PRO. To add Apple or Google later, go to Profile → Save your account; your photos and PRO stay as they are.
• Delete your account — in the app, go to Profile → Delete account. This permanently removes your sign-in record and the photos owned by that account on the device.

Photos & AI features

• Your photos stay on your device. They are only sent to Google's Gemini API when you deliberately run an AI feature (Digital Flash, AI Skin Retouch, Background Remover).
• If an AI edit fails, check your internet connection and try again. AI features need a network connection to run.

Privacy

See our Privacy Policy for details on what data the app handles.

Contact

Questions, bug reports, or feature requests: tripathysattvik@gmail.com