PosePal — Support
We usually reply within 1–2 business days.
Need help with PosePal? Email us at
tripathysattvik@gmail.com and we'll get back
to you. Please include your device model and iOS version, and a screenshot if something
looks wrong — it helps us sort it out faster.
Subscriptions (PosePal PRO)
- Manage or cancel — open the iPhone Settings app, tap your
name at the top, then Subscriptions, and select PosePal. Subscriptions are
billed by Apple; cancelling stops the next renewal.
- Plans and prices — PosePal PRO is offered as a monthly or an annual
subscription. The purchase screen always shows the live price for your country, taken
from the App Store. There is no free trial; billing starts at confirmation of purchase.
- Restore a purchase — if you reinstalled the app or switched devices,
tap Restore Purchases on the PosePal PRO screen while signed in with the same
Apple Account.
- Refunds — refunds for App Store purchases are handled by Apple at
reportaproblem.apple.com.
Account
- Sign in — PosePal uses Sign in with Apple or Google. There is no
email-and-password login.
- Delete your account — in the app, go to
Profile → Delete account. This permanently removes your sign-in
record and the photos owned by that account on the device.
Photos & AI features
- Your photos stay on your device. They are only sent to Google's Gemini API when you
deliberately run an AI feature (Digital Flash, AI Skin Retouch, Background Remover).
- If an AI edit fails, check your internet connection and try again. AI features need a
network connection to run.
Privacy
See our Privacy Policy for details on
what data the app handles.
Contact
Questions, bug reports, or feature requests:
tripathysattvik@gmail.com